We want you to be completely satisfied with your purchase from Dellex. If you’re not, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition as received.

• Custom-configured or special-order products may not be eligible for return.

Refunds

• Once your return is received and inspected, we’ll notify you by email.

• If approved, your refund will be processed within 5–10 business days to your original payment method.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Exchanges

If you received a defective or incorrect item, please contact our support team — we’ll arrange a replacement at no cost.

Contact Us

If you have questions about our Refund & Return Policy, please contact us:
📞 +1 901-566-3902
📧 support@dellex.com
📍 2216 Dunn Ave, Memphis, TN 38114, USA